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Case Study

IT Strategy & Consulting

November 2, 2023

DoS CPIC

Challenge
The Information Resource Management (IRM) at State Department needed a savvy small business partner experienced in Financial Management, PMO, Strategy, and Governance to steward upwards of $2.5B in IT investments through the OMB submissions process, democratize strategic and tactical inputs from across Bureaus, transition legacy workflows to a ServiceNow-based workflows and optimize portfolio investments using mature risk rating and scoring models.

Solution
Alpha Omega through its team of mission-driven professionals conducted business case training and knowledge dissemination seminars; matured investment performance scoring criteria; integrated cost savings data; identified collaborative strategies for investments aligned to strategic goals; and established the IT Executive Council workgroups to foster increased collaboration and successful outcomes in the governance processes.

Result
State Department CIO obtains increased insights into the investment processes; with portfolio savings of over $100M per year; increased FITARA scores; increased OMB scores; increased stakeholder participation; effective Cloud Smart and Data Center Rationalization; significant licensing cost reductions; and improved stakeholder engagement.